Reference

Legal Framework for Your tiger88 Account

We keep our legal policy straightforward so you know exactly how your account, data, and payments through bKash, Nagad, or Rocket are handled.

Account Data PolicyPayment Processing TermsRegional EligibilityUser Rights
tiger88 Legal Framework for Your tiger88 Account
REACH OUR TEAM

Contact Paths for Legal and Policy Queries

If you have a question about how your data is handled, need to dispute a transaction processed through Nagad or Rocket, or want clarity on your account status under these terms, our support team handles legal queries through dedicated channels. You do not need to navigate a complex process — reach out directly and reference your account ID for faster resolution.

Live Chat Open the chat widget from any page on tiger88. Legal queries get routed to a specialist who can pull up your account history, verify payment records from bKash or Nagad, and explain how specific policy points apply to your situation.
Email Support Send your request with your registered email address and account ID. We respond to legal and data-related queries with priority handling so you get written confirmation of any decisions or actions taken on your account.
Account Help Centre The help section inside your account dashboard covers common legal questions — from how to request your stored data to understanding withdrawal verification steps. Search by keyword or browse the policy category for quick answers.
DATA AND ACCOUNT PRACTICES

How We Handle Your Information and Security

We operate with a clear set of data practices so your account on tiger88 stays secure and your rights are respected. Every policy decision ties back to a practical reality — how your bKash deposit is logged, how long we keep your verification documents, and who inside our team can access what. Here is what that looks like across six areas that matter most to account holders in Bangladesh.

Data Collection

We collect only what we need to run your account: name, contact details, payment method identifiers from bKash, Nagad or Rocket, and device information for login verification. We do not harvest browsing data outside the tiger88 platform.

Cookie Usage

Cookies help us remember your login session and display preferences. We use functional cookies by default. Analytics cookies run only after you interact with the cookie notice on your first visit, and you can withdraw that choice from account settings.

Account Security

Your account is protected by encrypted credentials and an OTP step sent to your registered mobile number. If you log in from a new device, we trigger a verification prompt.

Data Retention

Active account data stays on file while your account is open. After you request closure, we retain records for a compliance-driven period, then purge identifying details. Transaction logs from Nagad or Rocket payments follow the same retention schedule.

Access Requests

You can ask for a full export of your stored data at any time through live chat or email. We fulfil these within a reasonable timeframe and deliver the file in a readable format so you can review exactly what…

Correction and Deletion

If your name, contact number, or payment details have changed, request a correction and we update your records once verified. Deletion requests are honoured subject to any legal obligations we must meet before removing data from our systems.

Common Questions About Our Legal Policy

These are the questions account holders ask most often about their legal standing, data rights, and how policy applies when using tiger88 from Bangladesh. Each answer is kept direct so you can find what you need without digging through long documents.

Eligibility depends on your local law and the eligible regions where access is permitted. We do not determine your legal status — you are responsible for confirming that accessing tiger88 is lawful in your jurisdiction before creating or using an account.

We store your name, registered mobile number, email, payment method identifiers for bKash, Nagad or Rocket, device fingerprint for login security, and transaction history. We do not collect data unrelated to account operation or payment processing.

Contact our support team via live chat or email with your account ID and registered details. We compile your data export and deliver it in a standard readable format. The process typically completes within a reasonable timeframe after identity confirmation.

Yes. Submit a deletion request through support. We honour it after verifying your identity, subject to any regulatory obligations that require us to retain certain records for a defined period. Once that period passes, identifying data is removed.

After closure, your account enters a retention phase where transaction records and identity documents are kept for compliance purposes. Once the retention period ends, personal identifiers are purged from active systems. Payment logs from Nagad or Rocket follow the same schedule.

We use encrypted credentials, OTP verification sent to your registered mobile number, and device-recognition checks. If someone attempts login from an unrecognised device, the system triggers an additional verification step before granting access.

We share data only where required by law or where a payment provider like bKash or Rocket needs transaction confirmation to process your deposit or withdrawal. We do not sell personal data or share it for marketing purposes with outside companies.

We notify account holders of material changes via the email or phone number registered on your account. A summary of what changed appears alongside the notification. Continued use after the notice period means you accept the updated terms.

Reach out to support with your account ID and describe the error — whether it is a misspelled name, outdated phone number, or incorrect payment method on file. We verify your identity and update the record once confirmed.

Send a written description of the dispute to our support email with your account ID and relevant transaction references. Our team reviews it, pulls the payment or activity logs, and responds with a resolution or escalation path within a stated timeframe.